Consumer Protection

Arulmighu Dhandayudhapaniswamy Thirukoil, Palani, Tamil Nadu, thr. Its Joint Commissioner Vs. Director General of Post Offices, Department of Posts and others

Consumer Protection - Banking & Finance - Consumer Protection Act, 1986, s. 2(1)(g) - Post Office Savings Bank General Rules, 1981, r. 17 - Post Office Time Deposit - Refund without interest - Deficiency of service - Held, though the appellant claimed interest and insisted for the same on the ground of deficiency in service on the part of 3rd respondent Post Master, in view of r. 17, the respondents were justified in declining to pay interest for the deposited amount since the same was not permissible - In the light of r. 17 of the Rules, as rightly concluded by the State and the National Commission, it could not be held that there was deficiency in service on the part of the respondent Postal Authority, 3rd respondent in particular - Further, in view of impugned letter and in view of r. 17 of the Rules, failure to pay interest should not be construed as a case of deficiency in service in terms of s. 2(1)(g) of the Act.